The competitiveness of an organisation on the market is also determined by the quality of its processes, rewarded by the certifications obtained.

In the past, organisations relied on productivity and price to achieve success. Today, innovation, uniqueness and the capacity for continuous improvement are essential to create a product or service that can meet market changes and customer demands.

For Ind.i.a. it is fundamental to qualify its own realities through a quality management system: the system certification according to the ISO 9001 standard is an effective working tool that guides all activities improving efficiency and internal productivity, orienting the company towards constant improvement.

ISO 9001 was obtained as early as 1999, then renewed annually, until the most recent adaptation to ISO 9001:2015.